According to data released by the World Health Organization, about 300 million people worldwide suffer from depression. Among them, more than half of the patients with depression did not receive effective treatment. Clinical psychologist Alison Darcy believes that technology can solve this problem. The solution she gave was Woebot, a chat bot on Facebook Messenger.
Woebot is based on cognitive behavioral therapy. Unlike psychoanalytic therapy, cognitive behavioral therapy is not about the event itself, but how people understand certain events. “In cognitive behavioral therapy, you don’t have to talk about your mother,†Darcy told Fastcodesign. “On the contrary, this therapy believes that what you do every day can affect your well-being.â€
A key part of cognitive behavioral therapy is the ecological transient assessment method, which means that the psychologist should regularly check the patient's mood and construct a patient's emotional model. Woebot simplifies this process. For some people, talking to a chat bot is a much easier task.
The chat bot collects emotional data and discovers patterns that are not easily perceptible to humans. At the same time, it will also ask questions and check the patient's condition regularly. Although Woebot uses machine learning techniques, its behavior is generally conservative. The main way users interact with Woebot is the option button. However, each day, the chat bot will randomly send a notification asking the user about their psychological condition. It requires users to analyze their mental state on their own, rather than giving specific analysis results. “A truly excellent cognitive behavioral therapy doctor should speed up the patient's recovery process rather than participate in it. This is one of Woebot's creeds,†Darcy said.
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