Mayo Medical Center establishes a scaled telemedicine service system

There will be a day when medical and health services are everywhere and at your fingertips. This is the sublimation from quantity to quality.

"As a general doctor at the Mayo Medical Center, there is competitive pressure at work. It is a very common thing. But if someone starts to master and apply telemedicine services, this competition between doctors will have a huge impact. And the invisible driving force.” This is what Dr. Demaerschalk felt when he talked about the universal application of telemedicine technology at the Mayo Medical Center.

Integrate medical resources and establish a large-scale remote service system

At first, the Mayo Medical Center did not decide to establish a telemedicine service project. Instead, each clinical institution/specialty department decided at its own discretion and there was no collaboration between them. Now, as a unified whole, the Mayo Medical Center has comprehensively deployed telemedicine services, and linked the remote services and consultations of various branches and clinical departments in the hospital to form a unified telemedicine center architecture system. At the same time, telemedicine operation management methods, telemedicine practice rules, quality supervision and assistive technology development and application have also been formulated.

In China, this innovative system that relies on hospital resources to provide medical services through remote and Internet technologies – telemedicine centers, or “cloud hospitals” or “Internet hospitals”. Regardless of the name, its core connotation is to have operational management mechanisms, regulatory guidelines, quality monitoring, assistive technology hardware, and professional healthcare teams. What is our current cloud hospital or internet hospital? You can think about it.

In addition, the largest hospital alliance in the United States and its members, including the Mayo Medical Center, are 382 medical alliances in 20 states. They are also working on the integration and standardization of telemedicine resources. The goal is to build the most powerful telemedicine service network and technical support platform.

Mayo Medical Center establishes a scaled telemedicine service system

Over the years, the Mayo Medical Center and the American Hospital Alliance member institutions have been running remote stroke first aid programs and remote mental health counseling programs. These two projects have become successful cases of telemedicine in the United States today. Now, they have begun to expand their medical services with "remote technology" as the core to the service platform centered on "vertical disease field" and "remote technology auxiliary medical service". For example, home-based remote ICU patient monitoring, remote rehabilitation and remote imaging centers and other ancillary medical service platforms.

In addition, as a scaled-up telemedicine service platform, they also collected a large number of telemedicine service data, including data on the advice and consultation information of telemedicine doctors, exchange time information, and the effects of telemedicine services. They are using these big data information to summarize and analyze the combined performance and shortcomings of telemedicine practices.

Mayo Medical Center establishes a scaled telemedicine service system

Dr. Demaerschalk, director of the Mayo Medical Center - Stroke Telemedicine Center, communicated with his patients via telemedicine robots, and was followed up at home. This technology has been developed in China.

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